SITEL International FLM Service is a service based company operating in the telecommunications networks sector and is situated in Czech republic, Prague. Unlike other companies who operate only locally SITEL International Services has at its disposal a wide range of own certified engineers that can be dispatched and provide services to customers in Central Europe and other proven sub-contractors in the Balkan area.
SITEL Group FLM Services divides its services into two main categories, which can be used for each provided service:
- Scheduled/ preventive maintenance
- Emergency 24/7/365 maintenance
Services provided by SITEL Group FLM Services:
First Line Maintenance
- FLM on optical fiber networks
- FLM on active equipment (DWDM, SDH, IP)
Remote Hands and Eyes Service
- Customer Provisioning Service
- Installation Service